The world of business is constantly becoming more complex, and change happens at ever-increasing speed. Whether your organization is local or global, your employees rely more and more on technology ...and less and less on face-to-face connection. Vital interpersonal skills are not always developed.

To succeed in this environment, organizations and the people who work for them must be resilient, strong, and flexible. When your people know how to lead with integrity, communicate with clarity, manage others with compassion, and manage themselves and their work effectively and efficiently, the entire organization is dynamic and successful.

Your employees – your people – are the heart and soul of your organization. And they are the reason why we're committed to providing soft-skills training solutions that work.

Here at CRM Learning, we believe that if you can't live it, you can't sell it. We know the only way we can help you develop your company's culture of resilience and strength is if we walk our own talk, constantly challenging ourselves to be better so we can help you challenge your team, your department, and your organization to step up and be what it takes to succeed.

That's why our mantra is "I own this". We know that when we're all accountable for what needs to get done and when we all stay focused on our commitments, together we can and will reach our goals – which means helping our customers achieve their goals.

Most of our team has been with the company for 10 to 20 years. Job satisfaction for our service specialists comes from working with our clients to customize and fine-tune the program mix that best suits each individual training need.

We're honored to help you develop your people into the best they can be, so your company can succeed, grow, and be a true leader in your industry.

A little history

CRM Learning was founded in 1971 as an extension of Psychology Today. Purchased some years later by McGraw-Hill Publishing, the company became privately owned in 2000. In January 2017, Media Partners, a world leader in the production and distribution of video-based learning, signed a worldwide exclusive license agreement for CRM Learning's entire content library and distribution..

Our delivery formats

Some of our clients prefer to purchase DVDs or USBs for use in classroom training or blended learning.

Others prefer a streaming video option. CRM Learning videos can be streamed from our proprietary LMS, or we will work with you if you need to stream them from your organization's own LMS.

Contact our product specialists for help in determining the best option for your organization's needs.