Teamwork in Crisis: The Miracle of Flight 232
CRM Produced
Run time: 29 Minutes
This powerful video program shows how, what started out as a very ordinary event, turned into a catastrophic situation where teamwork helped achieve a miraculous outcome.
United Airlines Flight 232 was on a routine flight when one of its primary engines failed and the plane experienced the complete loss of hydraulic power--a situation so dire, it was doubtful anyone would survive. However, by using the two remaining engines as their only source of steering, Captain Al Haynes and his flight crew managed to bring the plane into Sioux Gateway Airport where the outcome was far better than expected.
While some passengers were lost, 184 survived as a result of a remarkable confluence of events, including the disaster preparedness of the rescue crews on the ground, the flight crew in the air, and the air traffic controllers, who worked together to achieve results that in all respects beat the odds.
Through interviews with Captain Al Haynes, the rescue organizers and medical team leaders, along with actual footage of the incident,
the program examines these important issues:
- Preparation - Are you ready for what you expect to happen?
-- What about what you don't expect? - Luck - Misfortune can strike at any moment.
-- Is your team willing to create its own good luck? - Cooperation - How would you cooperate without departmental boundaries?
-- When a crisis occurs, there won't be any boundaries. - Communication - How would you communicate if your goals depended on it?
-- They do, so clear communication is critical. - Execution - Take a good look at your team's "snapshot".
-- Do you like what you see?
Testimonials
Results from using Teamwork in Crisis:
Success Story: Learn how a manufacturing and sales company solved many of their production-line communications barriers with
Teamwork in Crisis.
"We used this program to kick-off our efforts to improve our production efficiency from 83% to 93% and higher. We achieved our goal in 3 months and have sustained it ever since."
-James Hawkins
-Director, Organizational Development
-Burlingame Industries
Praise for Teamwork in Crisis:
"Teamwork in Crisis is simply the best video on teams I have ever seen! This video mixes an informative message with a gripping story line. This video shows that if we do not have 100 percent of our team involved, at all times, we have just opened ourselves up to a potential disaster! Teams at any level, in any organization, WILL benefit from watching Teamwork in Crisis.
-Warren Foust
-Team Development Coordinator
-Johnson Controls Leadership Institute